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Methodology 3

• Customer experience and mobile ethnography
• Research planning
• Case studies

Getting started 3

• 7 steps to conduct your research project with ExperienceFellow
• Learning materials for newbies and advanced users
• Glossary

Set up 3

• Wizard steps
• Project stages
• Predefined tags

Data collection 3

• Participant recruitment
• Push notifications
• Sync

Data analysis 6

• Participant overview
• Raw data and perspectives
• Map view / GPS data
• Overview
• Tags

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Export and collaboration 2

• Exports
• Collaboration

General 6

• Confirmation email
• Forgot your ExperienceFellow password?
• Cancel my paid subscription or end of my trial
• Technical conditions
• Data security

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Billing and payment 4

• Monthly and annual payment
• Change your account details
• Convert to a paid plan
• Invoices